Urgent care schedule
Starting May 1, 2010, the new urgent care schedule will be as follows:
|9 AM – 1 PM||Dr. Yao||Dr. Dworkin||Dr. Kurtz||Dr. Gunnink||Dr. Minorgan|
|1 PM – 5 PM||Dr. Lofaro||Dr. Tannenbaum||Dr. Eom||Dr. Lim||Dr. Campbell|
|5 PM – 8 PM||Dr. Dworkin/Dr. Lofaro(alternating every week)||Dr. Yao/Dr. Tannenbaum(alternating every week)||Dr. Campbell/Dr. Eom(alternating every week)||Dr. Lim/Dr. Minorgan(alternating every week)||Dr. Kurtz/Dr. Gunnink (alternating every week|
- Monday-Friday: 9:00am-8:00pm
- Week-ends and Holidays 10:00am-1:00pm
Please note that the urgent care schedule is subject to changes at any time; always call us first to verify the urgent care availability.
New Urgent Care Clinic Policy
Since January 1, 2010, the urgent care clinic is available as same day 10-15 minute appointments to patients registered with one of our Center’s physicians.
The purpose for the urgent care clinics is to provide assistance for emergencies and urgent care. A triage system may supersede the scheduled appointments at times, e.g. infants with fever, persons with breathing difficulties, lacerations and trauma could be seen in priority even if you had a scheduled appointment.
Patients may book these appointments only on the day of offering (same day), in person when the office opens at 8:00 am or over the phone (if there are any spots left available) at 10:00 am Monday – Friday. Weekend hours are 10:00 am - 1:00 pm, we can take appointments in person at 10:00 or over the phone after 11:00 Saturday and Sunday. They cannot be booked days in advance. For holiday urgent care hours, please call before coming, we are completely closed some holidays.
When you drop by the clinic, we will book an urgent care appointment for you if it is available. There may be instances later in the day when there are no longer any appointment times available. In these instances, we kindly ask that you come at your next convenient time; the exceptions being the above examples of triaged emergencies.
There may be times due to physician illness or being called to the hospital that the urgent care clinic may be cancelled or delayed on that day.
Please consult our daily availability by phone or visiting our website for any updates.
Please ensure that you arrive 15 minutes prior to your scheduled same-day appointment. Given that each patient will have a reserved time, the physician will not be able to see patients who arrive late. It is not fair to those who have arrived on time. Our goal is to reduce waiting time and respect our patients’ time.
No-show fees will apply to patients who do not present to their same-day appointment.
Urgent care appointments are not for the following:
- Prescription Renewals, please ask your pharmacy to fax renewal to us
- Multiple issues: one issue for one person per time slot
- Routine ongoing care of medical issue such as blood pressure checks or diabetes care. Our nurse Dianne also provides this service
- Well baby visits
- Forms and administrative issues.
Week- End and After Hours (5:00pm-8:00pm) Urgent Care Clinics
Only Ontario patients who have signed the Patient Enrollment Form with their Family Doctor can have access to our Week-end and After Hours urgent care service.
If unsure, please do not hesitate to ask us and we will be able to verify the information for you.
Thank you for your understanding.
Rotating Schedule for the week-ends
June 22-23 Dr. Minorgan
June 29-30 Dr. Eom
July 1 CLOSED
July 6-7 Dr. Dworkin
July 13-14 Dr. Tannenbaum
July 20-21 Dr. Yao
July 27-28 Dr. Eom
August 3-4 Dr. Gunnink
August 5 (10:00-1:00) Dr. Kurtz
August 10-11 Dr. Campbell
August 17-18 Dr. Lim
August 24-25 Dr. Dworkin
Aug. 31-Sep. 1 Dr. Lofaro
September 2 (10:00-1:00) Dr. Tannenbaum
September 7-8 Dr. Yao
September 14-15 Dr. Lim
September 21-22 Dr. Gunnink
September 28-29 Dr. Tannenbaum
October 5-6 Dr. Kurtz
October 12-13 Dr. Campbell
October 14 (10:00-1:00) Dr. Minorgan
October 19-20 Dr. Lofaro
October 26-27 Dr. Yao
Please always double check our phone messages for any last minute updates.